GO-Global Client Readme


Contents

1.  System Requirements

2.  Running the Windows Client

3.  Running the Plug-in

4.  Running the ActiveX Control
 
5   Running the Linux Client

6.  Running the Mac OS X Client

7.  Running the Browser Plug-in for Mac OS X

8.  Running the Windows CE Client

9. Running the Pocket PC Client

10.  General Notes


1. SYSTEM REQUIREMENTS



Users can connect to a GO-Global Host from any computer that supports a GO-Global client. GO-Global supports the following platforms:

·         Windows 98/XP, Windows 2000, Windows Server 2003, Windows Server  2008,  Windows Vista, Windows 7, and Windows NT 4.0.

·         Red Hat Linux (Enterprise Linux 4 and 5) and SUSE Linux (Enterprise Desktop 10.) Only a 32-bit client is provided. When installing this client on a 64-bit operating system, additional 32-bit dependencies may need to be installed. Consult your distribution's documentation for details on how to do this. Installing the client via a meta-packager such as yum will automatically fetch and install these dependencies for you.

·         Mac OS 10.4 and later.

·         Pocket PC 2003 and Windows Mobile 5.

·         Windows CE 4.2 or later on Mitsubishi's TX120 device and Mintwave's ACC-Lite and ACC-mini devices. SEH (the C++ Structured Exception Handling component) and RTTI (the Run-Time Type Information component) are required to run GO-Global on a Windows CE device. To determine if these components exist on the device, open ceconfig.h found in the Windows folder.

On a Windows CE 4 device, if the following lines:

#define COREDLL_CRT_RTTI 1

#define COREDLL_CRT_CPP_SEH 1

are included in this file, RTTI and SEH are supported.

 

On a Windows CE 5 device, if the following line:

#define COREDLL_CRT_CPP_EH_AND_RTTI 1

is included in this file, RTTI and SEH are supported.

 

 

 

 GO-Global supports the following browsers:

 

·         Apple Safari 2.0.4 and later on Mac OS X only

·         Mozilla Firefox 3.0 to 4.0 on Windows and Linux

·         Internet Explorer 6.0 and later on Windows

 

 

Clients must have TCP/IP as a network protocol.
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2. RUNNING THE WINDOWS CLIENT


2.1  Installing the Window Client
1.   Start Mozilla Firefox or Internet Explorer. 
2.   In the Location box, type http:// followed by the host name and GO-Global client installation file. For example, http://host/goglobal/clients.html.
3.   Select the Windows Client link.
4.   Follow the on-screen instructions which will prompt you to download the Windows client executable. 

With the Windows Client, you can sign in to a GO-Global Host from the Start menu or from a Windows shortcut. 

2.2   Running the Windows Client from the Start Menu
1.  Click the Start button on the Windows taskbar. 
2.  Click Programs | GraphOn GO-Global 4 | GO-Global.
3.  Type your Host address in the Connection dialog and click Connect. You can create a shortcut to the specified host by selecting the check box on the Connection dialog. Once the shortcut is set up, you will bypass the Connection dialog when connecting to the specified server. 
4.  When the Sign In dialog appears, type the following information: 
    • Your network user name in the User name box. 
    • Your network password in the Password box. 

2.3    Creating GO-Global Shortcuts
Additional shortcuts can be created for launching specific applications, among other options. 
1.  Right-click on the desktop. 
2.  Click New | Shortcut. 
3.  In the Create Shortcut dialog box, browse to the GO-Global Client Executable, e.g., \Program Files\GraphOn\GO-Global\gg-client.exe. 
4.  Type a name for the shortcut and click Finish.

2.4    Using Command-line Arguments
For users running the Windows Client, command-line arguments can be used to make the logon process easier. Command-line arguments allow users to directly launch an application, among other options, as described below. 

1.  Right-click on the GO-Global shortcut and click Properties
2.  In the Shortcut tab, place your cursor in the Target edit box and append any of the following command-line arguments after the quote ("):   

-h 

The GO-Global Host address or host name. 

-u 

The client's network user name. 

-p 

The client's network password. 

-a 

The display name of the application to be launched. The application's display name must be identical to the application name in the Program Window. 

-r

Startup parameters for the application. 

-c or -nc

-c enables compression. -nc disables compression. (Compression is enabled by default.)

-ac

Determines how printers are initialized at startup. When -ac is followed by all, all client printers are automatically configured. When -ac is followed by none, client printers are not automatically configured. When -ac is followed by default only the default printer is configured automatically. This is the default setting.

-hp

Modifies the host port setting for the Application Publishing Service.

Example:...\ gg-client.exe " -h server -u username -p password -c  -ac all -hp 443

• Startup parameters passed on by the -r argument are specific to each application. Please refer to the application's documentation for information about launch parameters.

• Command-line arguments are optional and case-insensitive. Arguments can be appended in any order, with the exception of -r. If -r is used, it must be the last argument on the command-line and it must be used with the -a argument.

• In order to accommodate spaces in user names, passwords, or application display names, quotation marks must be included when using command-line arguments. For example, user name Jim C would be specified as -u "Jim C".

• Uninstall the Windows Client through Add/Remove Programs.

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3.  RUNNING THE PLUG-IN 


3.1  Running the Plug-in for Windows
The Plug-in for Windows is available to Windows users running Mozilla Firefox.

To run the Plug-in for Windows
1.   Start Mozilla Firefox.
2.   In the Location box, type http:// followed by the host name and GO-Global client installation file. For example, http://host/goglobal/clients.html.
3.   Select the Plug-in link from the list of Windows clients. If you have the choice of running the Plug-in in loose or embedded windows mode, select embedded windows if you would like to run the Program Window inside the browser. Select loose windows if you would like to run the Program Window outside the browser. 
4.   When the Sign In dialog appears, type the following information: 
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

3.2  Running the Plug-in for Linux
The Plug-in for Linux is available for users of Red Hat Linux running Mozilla Firefox. 

To install the Plug-in for Linux
1.   Start Mozilla Firefox.
2.   In the Location box, type http:// followed by the host name and the GO-Global client installation file. For example, http://host/goglobal/clients.html.
3.   Select the appropriate Plug-in link from the list of Linux clients. This Web page will either prompt you to download the Plug-in or will launch the Sign In dialog automatically.
4.   Install the Plug-in from your home directory with the following command:
     tar zxf gg-plugin.linux.tgz
 

To run the Plug-in for Linux 
1.   Start Mozilla Firefox.
2.   In the Location box, type http:// followed by the host name and the
GO-Global client installation file. For example, http://host/goglobal/clients.html.
3.   Select the appropriate Plug-in link from the list of Linux clients.
4.   When the Sign In dialog appears, type the following information:
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

To remove the Plug-in for Linux
1. Launch the Linux console.
2. Remove the Plug-in by typing: 
rm -rf ~/.mozilla/plugins/libnpg.so ~/.mozilla/plugins/libpbr4.so > ~/.mozilla/gg-client
3. If you plan to reinstall the Plug-in, we recommend clearing the browser cache.

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4.  RUNNING THE MICROSOFT ACTIVEX CONTROL 


The Active X Control is available to Windows users running Internet Explorer.

To run the ActiveX Control
1.   Start Internet Explorer. 
2.   In the Address box, type http:// followed by the host name and GO-Global client installation file. For example, http://host/goglobal/clients.html.
3.   Click the appropriate ActiveX Control link. If you have the choice of running the ActiveX Control in loose or embedded mode, select embedded if you would like to run the Program Window inside the browser. Select loose if you would like to run the Program Window outside the browser.
4.   Trust the digitally signed ActiveX control. 
5.   When the Sign In dialog appears, type the following information: 
    • Your network user name in the User name box. 
    • Your network password in the Password box. 

To uninstall the ActiveX Control
1.   Close Internet Explorer.
2.   Locate and delete GO-Global 4 in Winnt or Windows\Downloaded Program files. 

If you have difficulty reinstalling and running the ActiveX Control, clear the browser cache. To do this, open Internet Explorer and click Tools | Internet Options. Click the General tab and under Temporary Internet Files, click Delete Files. If you are still having difficulty, consult an administrator to check for conflict directories.
  

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5. RUNNING THE LINUX CLIENT


The Linux Client is a lightweight native X Window System application that delivers excellent performance to Linux desktops. 

5.1  To install the Linux Client
1.   Launch your Web browser.
2.   In the Location box, type http:// followed by the host name and GO-Global client installation file. For example, http://host/goglobal/clients.html
3.   Click the Linux Client link.
4.   Save the GO-Global package.
5.   Launch the Linux Console and become root (Super User). 
6. Import GraphOn's public key so that the digital signature used on the package can be verified:  rpm --import ftp://ftp.graphon.com/RPM-GPG-KEY-graphon
7.   Install the package using: yum install gg-client.linux.rpm

 

5.2   To run the Linux Client
1.   Type gg-client
2.   Type your host address in the Connection dialog.
3.   When the Sign In dialog appears, type the following information: 
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

5.3   Command-Line Arguments
The Linux Client supports the following command-line arguments:  

-h

The GO-Global Host address or host name. 

-u

The client's network user name.

-p 

The client's network password. Please note that if you specify a password on the command-line, the password may be visible to other users running process reporting tools such as ps. To protect the user's password, use -p - to request the password at startup.

-a 

The display name of the application to be launched. (The application's display name must be identical to the application name in the Program Window.) 

-r

Startup parameters for the application. 

-c or -nc

-c enables compression. -nc disables compression. (Compression is enabled by default.)

–f

The Linux Client runs in a loose window mode by default. This is the default setting. To enable the restricted frame option, i.e., to have all of the session's windows embedded within a frame on the client computer, append -f to the command line.

-hp

Modifies the host port setting for the Application Publishing Service.

-ac

Determines how printers are initialized at startup. When -ac is followed by all, all client printers are automatically configured. When -ac is followed by none, client printers are not automatically configured. When -ac is followed by default only the default printer is configured automatically. This is the default setting.

Example: gg-client -h server1 -p - password -ac all -hp 443

• Startup parameters passed on by the -r argument are specific to each application. Please refer to the application's documentation for information about launch parameters.

• Command-line arguments are optional and case-insensitive. Arguments can be appended in any order, with the exception of -r. If -r is used, it must be the last argument on the command-line, and it must be used with the -a argument. 

• In order to accommodate spaces in user names, passwords, application display names, or application arguments, quotation marks must be included when using command-line arguments. For example, the argument -a "Acrobat Reader" would launch Adobe’s Acrobat Reader. Likewise, user name Jim C would be specified as -u "Jim C"

• The Linux Client can be uninstalled by typing rpm -e gg-client

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6. RUNNING THE MAC OS X CLIENT 


The Mac OS X Client is a lightweight application that provides seamless integration with the native Mac OS X environment.

6.1  To install the Mac OS X Client
1.
   Launch your Web browser.
2.
   In the location box, type http:// followed by the host name and the GO-Global client installation file. For example, http://host/goglobal/clients.html
3.
   Click the Mac OS X Client link.
4.
   Follow the instructions to download and install gg-client.mac.dmg.

6.2  To run the Mac OS X Client 
1.
   From the menu bar, click Go | Applications.
2.
    Double-click gg-client to launch GO-Global.
3.
   Type the host address in the Connection dialog. 
4.
    When the Sign In dialog appears, enter the following information:
    
• Your network user name in the User name box. 
     • Your network password in the Password box. 


6.3   Command-Line Arguments
The Mac OS X Client supports the following command-line arguments: 

-h

The IP address of the GO-Global Host. 

-u

The client's network user name.

-p 

The client's network password. Please note that if you specify a password on the command-line, the password may be visible to other users running process reporting tools such as ps. To protect the user's password, use -p - to request the password at startup.

-a 

The display name of the application to be launched. (The application's display name must be identical to the application name in the Program Window.) 

-r

Startup parameters for the application. 

-c or -nc

-c enables compression. -nc disables compression. (Compression is enabled by default.)

-f

The Mac OS X Client runs in a loose window mode by default. To enable the restricted frame option, i.e., to have all of the session's windows embedded within a frame on the client computer, append -f to the command line.

-hp

Modifies the host port setting for the Application Publishing Service.

-ac

Determines how printers are initialized at startup. When -ac is followed by all, all client printers are automatically configured. When -ac is followed by none, client printers are not automatically configured. When -ac is followed by default only the default printer is configured automatically. This is the default setting.


To use command-line arguments with the Mac OS X Client
1.  Open Terminal.
2.  Change to the /Applications/gg-client.app/Contents/MacOS/ directory.
3.  Type ./gg-client and append command-line arguments.
 

Example, ./gg-client –h 196.125.101.222 –ac all -nc –hp 443



7. RUNNING THE BROWSER PLUG-IN FOR MAC OS X 


The Browser Plug-in for Mac OS X is available to Mac OS X users running Apple Safari or Mozilla Firefox.

To install the Browser Plug-in for Mac OS X
1.  Start your web browser.
2.  In the Location box, type
http:// followed by the host name and the GO-Global client installation file. For example, http://host/goglobal/clients.html
3.  Select the appropriate Browser Plug-in link from the list of Mac clients. This Web page will either prompt you to download the Plug-in or will launch the Sign In dialog automatically.
4.  Install the Plug-in by downloading and running gg-client.mac.dmg.


To run the Browser Plug-in for Mac OS X

1.  Start your web browser.
2.  In the Location box, type
http:// followed by the host name and the GO-Global client installation file. For example, http://host/goglobal/clients.html
3.  Select the appropriate Browser Plug-in link from the list of Mac OS X clients.
4.  When the Sign In dialog appears, type the following information:
    
• Your network user name in the User name box. 
    
• Your network password in the Password box.  

Installing the native Mac OS X Client with the GO-Global package will also install the Browser Plug-in for Mac OS X. Users simply browse to the client installation file containing the Browser Plug-in.



8. RUNNING THE WINDOWS CE CLIENT


The Windows CE Client is a lightweight application that provides seamless integration with the native CE device's environment. To run the Windows CE Client, devices must have TCP/IP as a network protocol.

8.1 Installing the Windows CE Client
Once the Windows CE Client has been installed, you can log on to a GO-Global Host from the Start menu, from a desktop shortcut, or directly from the GO-Global executable.

The Windows CE install program attempts to delete GO-Global.CAB at the end of installation. As such, we recommended setting the GO-Global.CAB file permission to read-only before installing it on the client device.


8.2   Running the Windows CE Client from the Start Menu

Users running CE devices with taskbar support can run the Windows CE Client from the Start menu.  

To run GO-Global from the Start menu
1. Click the Start button on the Windows taskbar. 
2. Select Programs | GraphOn GO-Global 4 | GO-Global Client.
3. Type your host address in the Connection dialog. 
4.  When the Sign In dialog appears, type the following information: 
    
• Your network user name in the User name box. 
    
• Your network password in the Password box. 

8.3   Running the Windows CE Client from a Shortcut
On Windows CE devices that support desktop shortcuts, a Windows shortcut named GO-Global Client is created during installation of the Windows CE Client. This shortcut launches the Program Window.

To run the Windows CE Client from a shortcut
1. Double-click the GO-Global Client shortcut.
2. Type your host address in the Connection dialog. 
3. When the Sign In dialog appears, type the following information: 
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

8.4   Running the Windows CE Client from the GO-Global Executable
Users with CE devices that do not support the shortcut or start menu launching options can run GO-Global directly from the GO-Global client executable. 

To run the Windows CE Client
1. Run gg-client.exe on the client device. 
2. Type the host address in the Connection dialog and click Connect
3. When the Sign In dialog appears, type the following information: 
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

8.5   Using Command-line Arguments
If a shortcut for gg-client.exe can be created on the CE device's desktop, command-line arguments can be used to expedite the logon process. For example, the command-line arguments -a allows users to directly launch an application. Command-line arguments can also be used to pass on application specific startup parameters and to enable compression. 

To run GO-Global using command-line arguments
1.  Right-click on the GO-Global shortcut and click Properties
2.  In the Shortcut tab, place your cursor in the Target edit box and append any of the following command-line arguments after the quote ("):   

-h 

The GO-Global Host address or host name. 

-u 

The client's network user name. 

-p 

The client's network password. 

-a 

The display name of the application to be launched. The application's display name must be identical to the application name in the Program Window. 

-r

Startup parameters for the application. 

-hp

Modifies the host port setting for the Application Publishing Service.

-c or -nc

-c enables compression. -nc disables compression. (Compression is enabled by default.) 

Example: ...\gg-client.exe" -h server -u username -p password  -c  -hp 443

To edit the name or command-line options of a connection
1. In the Configure tab of the Terminal Connection Manager select the desired connection to modify.
2. Click Edit
3. Optionally make changes to the name and command-line options for this connection.
4. Click OK.

To delete a connection
1. In the Configure tab of the Terminal Connection Manager select the desired connection to delete.
2. Click Delete.

To run a GO-Global connection
1. Click the Connections tab of the Terminal Connection Manager
2. Select the desired connection to run.
3. Click the Connect button.
4. Type your host address in the Connection dialog.
5. When the Sign In dialog appears, type the following information:
     • Your network user name in the User name box. 
     • Your network password in the Password box.   

 


9. RUNNING THE POCKET PC CLIENT


GO-Global’s Pocket PC Client is available for Pocket PC 2003 and Windows Mobile 5 for Pocket PC.

9.1  Installing the Pocket PC Client

Once the Pocket PC Client has been installed, users can log on to a GO-Global Host from the Start menu or directly from the GO-Global executable.


To install the Pocket PC Client
1. Open a Web browser. 
2. In the Address box, type http:// followed by the host name and GO-Global client installation file. For example, http://host/goglobal/clients.html
3. Click the Pocket PC Client link.
4. Determine which version of Pocket PC is running on your device.
5. Download the appropriate .CAB file (Pocket PC 2003 or Windows Mobile 5 for Pocket PC).
6. Double-click the .CAB file.

You can manually install the Pocket PC Client by launching GO-Global.CAB from the corresponding Pocket PC version on the client device. For example, Program Files\GraphOn\GO-Global\Web\Clients

9.2   Running the Pocket PC Client from the Start Menu
Users can run the Pocket PC Client from the taskbar
’s Start menu.

To run GO-Global from the Start menu
1. Click the Start button on the Windows taskbar.
2. Select GO-Global Client.
3. Type your host address in the Connection dialog.
4. Select the desired screen size in the Connection dialog and click Connect.

5.  When the Sign In dialog appears, type the following information:
     • Your network user name in the User name box. 
     • Your network password in the Password box.   


9.3  Running the Pocket PC Client from the GO-Global Executable
Users with pocket devices can run GO-Global directly from the GO-Global client executable.

To run the Pocket PC Client
1.  Run gg-client.exe
 on the client device.
2. 
Type the host address in the Connection dialog.
3.  Select the desired screen size in the Connection dialog and click Connect.

4.  When the Sign In dialog appears, type the following information:
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

           
9.4  Using the Pocket PC Client

The Pocket PC has several buttons and scrollbars based upon the screen size selected in the Connection dialog. If the screen size selected is larger than the actual screen of the Pocket PC device, horizontal and vertical scroll bars will appear on the right and bottom of the GO-Global window. You can manually move these scroll bars to view different portions of the GO-Global screen.

There are 5 pan buttons located at the bottom of the Pocket PC screen. These buttons allow you to quickly scroll to the four corners and center of the GO-Global screen. There are also 4 zoom buttons located at the bottom of the device's screen. These buttons allow you to zoom-in, zoom-out, fit to screen, and view 100%.

 
9.5  Uninstalling the Pocket PC Client
To uninstall the Pocket PC Client, delete the installation files from the directory on the client device to which you copied them. These files include:

gg-client.exe
clipc.dll
cs.dll
dc.dll
filec.dll
pbru.dll
sc.dll
scres.dll
sndc.dll


 


10. GENERAL NOTES


10.1   User name and Password
In the Sign In dialog, type your network user name and password, or a user name and password that has been set up for you on the GO-Global Host. See your system administrator for more information. 

10.2   Host address
In the Connection dialog, type the host name of the GO-Global Host. If your client doesn't recognize Windows host names, you can type the IP Address of the GO-Global Host instead. 

10.3   User Authentication 
The GO-Global Host first tries to authenticate users on the local machine, followed by the local machine's domain, and lastly on trusted domains. You can override this default behavior and specify a specific domain by typing the domain name followed by a backslash and your network user name in the User name box of the Sign In dialog. For example, NORTH\johnw.

10.4   Client File Access
GO-Global allows users to access files stored on the client computer and to save files locally. Client drives are designated with a Client prefix. For example, Client A (J:), Client C (K:). To open or save a file locally, select the desired local drive from the drop-down menu of the Open or Save As dialog box. See your system administrator for more information.

10.5   Client Clipboard
GO-Global allows client and server-based applications to exchange information using the clipboard. You can cut and copy information from applications running on your client machine and paste it into applications running on a GO-Global Host, and vice versa. See your system administrator for more information.

10.6   Session Reconnect
Session reconnect allows sessions to be maintained on a GO-Global Host without a client connection. If your connection to the server is lost, intentionally or unintentionally, your session and applications remain running on the GO-Global Host for the length of the time specified by the administrator. Through the Program Window, you can disconnect rather than exit from GO-Global, and you will be able to return to your session in the exact state you left it. To disconnect a session, click File | Disconnect. If the administrator has not enabled the session reconnect feature, the Disconnect option will not appear in the Program Window's File menu.
 

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